IPX Corporation (hereinafter referred to as 'IPX' or the 'Company') complies with the personal information protection regulations of relevant laws that the Company must observe, such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Personal Information Protection Act, the Protection of Communications Secrets Act, and the Telecommunications Business Act. The Company is doing its best to protect the rights and interests of users by establishing a privacy policy in accordance with relevant laws and regulations.
The Company collects the following personal information and collects and uses personal information within the minimum necessary scope.
| Type | Purpose | Items Collected | Retention Period | Legal Basis |
|---|---|---|---|---|
| Mandatory | Partnership Proposal | Company Name, Contact, Email Address | Based on receipt date, Destroyed after 1 month | Personal Information Protection Act Article 15, Paragraph 1, Item 1 |
| Optional | Website URL | |||
| Mandatory | Reporting Unfair Business Practices or Unreasonable Demands | Email Address | Based on receipt date, Destroyed after 6 months | Personal Information Protection Act Article 15, Paragraph 1, Item 1 |
In addition, the following information may be automatically generated and collected during the service usage process.
The Company collects personal information through user input via web documents on the homepage (https://www.linefriends.com), and in some cases, some information may be collected via electronic documents or email.
You may report all complaints related to personal information protection arising from the use of the Company's services to the department in charge of personal information protection.
The Company will provide prompt and sufficient answers to users' reports.
| Chief Privacy Officer (CPO) | ||
|---|---|---|
| Chief Privacy Officer | Name | Oh Hee-gon |
| Affiliation | IPX Corporation | |
| Phone | 1544-5921 | |
| dl_lfsec@linefriends.com | ||
If there are additions, deletions, or modifications to the contents of the current Privacy Policy, we will notify you through the website at least 7 days prior to the revision, and at least 30 days prior for significant changes.
Announcement Date: August 12, 2025
Effective Date: August 19, 2025
IPX Corporation (hereinafter referred to as 'IPX' or 'the Company') hereby informs you of how the video data processed by the Company is used and managed through this Video Data Processing Device Operation and Management Policy.
In accordance with Article 25, Paragraph 1 of the Personal Information Protection Act, the Company installs and operates video data processing devices for the following purposes:
- Facility safety and fire prevention
- Prevention of crime for customer safety
| Classification | Number of Devices | Installation Locations and Shooting Range |
|---|---|---|
| CCTV | 95 | Inside store and storage area |
In order to protect your video data and handle complaints related to personal video data, the Company designates a Personal Video Data Management Supervisor and Persons with Access Authority as follows:
| Classification | Name | Position | Department | Contact |
|---|---|---|---|---|
| Management Supervisor | Hee-gon Oh | CISO | Security | 02-1600-8113 |
| Person with Access Authority | Min-ji Kim | Senior Manager | Hongdae Store | 02-322-9631 |
| Jae-won Moon | Senior Manager | Insadong Store | 02-6954-2940 | |
| So-eun Lim | Senior Manager | Sinsa Store | 02-541-6356 | |
| Sol-yi Park | Senior Manager | Seongsu Store | 070-4223-5697 | |
| Hyun-ju Moon | General Manager | Myeongdong Store | 070-4060-3534 |
| Shooting Time | Retention Period | Storage Location |
|---|---|---|
| 24 Hours | 30 days from the shooting date | Office inside the store |
- Processing Method: Matters regarding requests for use beyond the intended purpose, provision to a third party, destruction, and inspection of personal video data are recorded and managed. Upon expiration of the retention period, the data is permanently deleted using a method that prevents restoration (printed materials are shredded or incinerated).
The Company outsources the installation and management of video data processing devices as follows, and stipulates necessary matters to ensure that personal video data is safely managed during the outsourcing contract in accordance with relevant laws and regulations.
| Contractor | Person in Charge | Contact | Classification (Scope) |
|---|---|---|---|
| S-1 | Seok-ju Lee | 1588-3122 | Hongdae Store, Insadong Store, Sinsa Store, Myeongdong Store |
| ADT Caps | Jin-hyung Choi | 1588-6400 | Seongsu Store |
- Method: You can check the data by contacting the Video Data Management Supervisor or the Person with Access Authority at each store in advance and visiting our facility.
- Location: Office inside the store where you wish to check the personal video data.
If you wish to inspect, confirm the existence of, or delete your personal video data, you may request it from the video data processing device operator at any time. However, this is limited to personal video data in which you are shot, or personal video data clearly necessary for the urgent interest of the data subject's life, body, or property. The Company will take necessary measures without delay when a request for inspection, confirmation of existence, or deletion is made.
The Company safely manages processed video data through encryption measures, etc. In addition, as a managerial measure for the protection of personal video data, the Company grants differential access rights to personal information. To prevent forgery and alteration of personal video data, the Company records and manages the creation date and time of personal video data, the purpose of inspection, the inspector, and the inspection date and time. Furthermore, locking devices are installed for the secure physical storage of personal video data.
If any additions, deletions, or corrections are made to this Video Data Processing Device Operation and Management Policy due to changes in laws, policies, or security technology, the Company will notify the reasons and contents of the change through the Company's website at least 7 days prior to implementation.
Announcement Date: December 5, 2025
Effective Date: December 12, 2025
